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Shipping & Return Policy

Shipping

  • All orders are processed within 2–4 business days after confirmation.
  • Delivery timelines may vary depending on your location and courier availability.
  • You will receive tracking details once your order has been shipped.

Returns & Replacements

  • We offer a 7-day return policy from the date of delivery.
  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
  • Once your return is received and inspected, we will notify you regarding the approval of your refund or replacement.

Damaged or Defective Items

  • If your product arrives damaged or defective, please contact us immediately for a replacement.

How to Initiate a Return or Replacement

  • To request a return or replacement, please email us at info@timtimlights.com with your order details and reason for return.
  • Our support team will guide you through the next steps.

Refunds

  • Approved refunds will be processed to your original method of payment within 5–7 business days after we receive the returned product.